Register
Hotline
You can sign up by calling our customer service centre at 020 8166 9851
Terminal
Follow the on-screen instructions to register with nextbike.
Hotline
You can sign up by calling our customer service centre at 020 8166 9851
Terminal
Follow the on-screen instructions to register with nextbike.
Rent
Enter the bike number.
Scan the QR-Code.
You'll receive a 4 digit lock code
Enter the 4 digit lock code onto the bike computer and press "OK"
Enter your phone number and pin code onto the bike computer
Tap your customer card and NFC enabled Android device onto the bike computer
The 4 digit lock code will be sent to your mobile phone.
Contact our customer service hotline on 020 8166 9851 and key in the bike number.
You will receive your 4 digit lock code.
Enter the code on the bike computer or the padlock
Enter your account details onto the terminal and follow the instructions
You will receive your 4 digit lock code.
Enter the code on the bike computer or the padlock.
Return
Push the front wheel into the docking point.
For analogue docks, put the front lock through the dock into the front wheel, or use the padlock.
For analogue docks, the return must be confirmed by the app, hotline, or the bike computer.
Push the front wheel into the docking point.
Enter the bike number onto the mobile app
For nextbike's with bike computer, press "OK" and close the lock. Wait for the confirmation.
Note: All nextbikes MUST be returned to an official station. Any attempt to return a nextbike outside of an official location will result in an additional fee.
Download the nextbike app now:
Download the nextbike app now:
Download the nextbike app now:
