Report a bike and become a #nextbikeHero

Help our team by reporting abandoned nextbikes and get a £5 credit in return. You can report a bike by:


  • Posting on social media tagging us @nextbikeUK and referencing the campaign by using #nextbikeHero. 
  • Contacting our customer service team here, referencing the campaign by using #nextbikeHero. 
  • Filling in the form below.


You can now report abandoned nextbikes by using what3words - the easiest way to identify precise location. Simply check the location on their app/website and let our team know about it. Thank you to what3words for collaborating with nextbike! 


Note: The credit will be awarded upon confirmation from our local service team. Valid for Cardiff, only.



Report an abandoned nextbike