OVO e-bikes MUST be returned to an Electric Station

 

In order to filter for OVO e-bikes, you need to apply a bike filter. To find Electric Stations, look at the station name in the app or website map. For more information, click here

 

All OVO e-bikes MUST be returned to an official Electric Station, either in Vale of Glamorgan or Cardiff. Any attempt to return an OVO e-bike outside of an Electric Station will result in an additional fee (£20 for the first offense). Even if you rented the bike from a non-electric station, you still need to return the bike to an electric station.

 

OVO e-bike

 

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1. REGISTER

Register via app, website or hotline or simply click here

 

By joining, you will also be able to rent nextbikes in every nextbike city worldwide.

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2. RENT

Rent via app or hotline. 

 

Scan the QR code on the OVO e-bike or enter the bike number. 

 

The framelock will release and your rental will begin.

 

Framelock stuck? Select ‘Lock not Open?’ within the nextbike app and select ‘OPEN’.

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3. PARK

Open the nextbike app and press 'Park'. 

 

Then press down the framelock lever.

 

A beep will confirm that the OVO e-bike is locked.

 

To continue the ride, press ‘Open Lock‘ on the app to reopen the frame lock. 

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4. RETURN

Return the OVO e-bike to an official station.

 

Lock it by pressing down the lever on the framelock at the rear of the OVO e-bike.

 

A beep will confirm the successful return and end of your rental. 

 

If a station is full, place the OVO e-bike directly next to the station and follow the return process.

 

If there are no charging docks available when arriving to an Electric Station, place the OVO e-bike directly next to the station and then press down the frame lock lever. A beep will confirm the successful return and end of your rental.

If the charge on the OVO e-bike is too low, you will not be able to use the electric assist.

How to rent / park / return - Videos

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