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Tariff Options

Our Annual Subscription is designed for regular use. For £60 annually, the first 30 mins of every ride are free, then £0.50 for every additional 30 mins. The maximum amount you will pay within 24 hours is £5.00. Subscriptions renew automatically each year, unless cancelled within 4 weeks of the deadline.

Our Regular Fare is designed for casual use. You pay £10 for your starting credit, but there is no annual subscription. Each rental costs £1.00 per 30 minutes up to a maximum of £10 in any 24 hour period.

Multiple Rentals

You can rent up to 4 bikes at any one time. Please note that if you are an annual subscriber, your reduced rates will only apply to 1 bike at any time. If you rent more than one simultaneously, the regular fare will apply to the others.

Customer Cards

Whichever tariff you decide is right for you, the Customer Card makes the process of rental and return at the terminal easier. Cards can be ordered at registration for £2.00. You can also order a card by logging into your account.

£10 Credit on Payment Activation

Before renting your first bike we need to verify your payment method. To do this we charge £10.00 when you register for any account. This becomes starting credit which is offset against future charges. We accept most credit and debit cards and direct debit soon. Credit/debit cards: as soon as the customer account shows a negative balance, a minimum of £10 will be deducted. The remaining balance will remain as credit on the account indefinitely. You can change your preferred payment method at any time.

Special Offers for Partners

To link your account to a local partner's special offer, please refer to the ‘Partner's’ page in your account. You will need to verify you eligibility by entering a valid code.

Penalty Fees

Changed lock code: £10

Lost lock: £25

Return at non official stations: £10

If you would like to discuss any special offers including corporate membership packages, please contact us and we will gladly talk you through the options. You can find out more about how your organisation can benefit from the scheme here.

nextbike UK Ltd. | Apollo House, 359 Kennington Lane, London, SE11 5QY
Customer hotline: +44 (0)20 8166 9851 | Head office: +44 (0)20 3405 7060 customerservice@nextbike.co.uk