How it works - nextbike

1. Register

app

The quickest way to register is by using the nextbike app. It's free!

hotline

You can sign up by calling our customer service centre at 020 8166 9851

terminal

Available in Bath and Stirling. Follow the on-screen instructions to register with nextbike.

website

You can also register and manage your account on our website.

2. Hire a nextbike

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OR
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Enter the bike number.

Scan the QR-Code.

You'll receive a 4 digit lock code

Enter the 4 digit lock code onto the on-board computer and press "OK"

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OR
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Enter your phone number and pin code onto the on-board computer

Tap your customer card and NFC enabled Android device onto the on-board computer

The 4 digit lock code will be sent to your mobile phone.

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Contact our customer service hotline on 020 8166 9851 and key in the bike number.

You will receive your 4 digit lock code.

Enter the code on the on-board computer or the padlock

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Enter your account details onto the terminal and follow the instructions

You will receive your 4 digit lock code.

Enter the code on the on-board computer or the padlock.

3. Returning your nextbike

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Push the front wheel into the docking point.

For analogue docks, put the front lock through the dock into the front wheel, or use the padlock.

For analogue docks, the return must be confirmed by the app, hotline, or the on-board computer.

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OR
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Push the front wheel into the docking point.

Enter the bike number onto the mobile app

For nextbike's with on-board computer, press "OK" and close the lock. Wait for the confirmation.

Download the nextbike app now:

Download the nextbike app now:

Download the nextbike app now: